The EPC rating as we know, was introduced in 2011 as part of the Energy Act and gives a property a rating based on their energy efficiency from A (the most efficient) to G (the least efficient).  This grade is valid for 10 years.  Previously, the EPC rating acted as a warning – an…

  Generally in life we get used to being given support.  When growing up we learn to expect that to come from our parents and from school, and later from our friends or partners or colleagues.  We take for granted that it may be.  If you work in a large firm there may be an…

  ‘Customer Service’ often conjures up images of disgruntled members of the public being faced with uninterested faceless employees of some firm or another.  However, some people choose to work in Customer Service based jobs, and thus relish the sometimes challenging but often rewarding role.  It may be that they enjoy problem-solving, though they do…

  As a landlord you must ask yourself what sort of involvement you require from and are able to give your managing agent and this will often depend on the type of property you are letting and the type of tenants expected (of course the latter will not always be guaranteed!)  Communication, as in many…

  With the extra 3% stamp duty now on buy-to-let properties, many people who would usually let out their old house when they buy another will now be considering selling.  The would-be ‘accidental landlord’ may be looking to buy a new house due to the need to upsize, relocate, or perhaps because they’ve met a…